Our Policies & Terms of Use
Privacy Policy Total Optim Solutions, LLC ("we," "us," or "our") is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.totaloptim.com, or use our services. 1. Information We Collect Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, company name, and job title. Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, operating system, pages viewed, and the dates and times of your visits. Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your use of our website and improve your experience. 2. How We Use Your Information We may use the information we collect for various purposes, including: To provide, operate, and maintain our services. To improve, personalize, and expand our services. To understand and analyze how you use our website. To develop new products, services, features, and functionality. To communicate with you, including for customer service, updates, and marketing purposes. To process your transactions and manage your orders. To send you emails and other communications. To prevent fraudulent activities and ensure the security of our website. 3. How We Share Your Information We may share your information with: Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support. Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities. 4. Security of Your Information We use reasonable administrative, technical, and physical measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. 5. Your Privacy Rights Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the contact information provided below. 6. Third-Party Websites Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit. 7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy. 8. Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: Total Optim Solutions Email: contact@totaloptim.com Phone: 832-639-4458 Address: 25420 Kuykendahl Rd. The Woodlands, TX 77375 By using our website and services, you consent to the terms of this Privacy Policy.
Total Optim Bid-Policies & Disclaimers Welcome to Total Optim Bid, a subscription service offered by Total Optim Solutions, LLC (“we,” “our,” or “us”). By using our services, you agree to the following policies and disclaimers, which govern your access to our content, tools, communications, and resources. 1. Terms of Service (ToS) These Terms govern your use of the Total Optim Bid platform and related services. By subscribing, you acknowledge and accept that: You will use the service only for lawful business purposes. You will not share login credentials or distribute proprietary content (templates, reports, listings, commentary) without written permission. You are solely responsible for the outcomes of any bids you pursue using our materials. Use of our service does not constitute a vendor relationship with any listed agency. Violations of these terms may result in suspension or termination of service. 2. Privacy Policy We collect personal and business information—such as your name, email, company name, industry, and payment details—to operate the Total Optim Bid service. Your data is used to: Deliver personalized content and alerts Process payments and manage your subscription Improve the platform through user analytics We do not sell or rent your data. We only share your information with third-party service providers essential for operating our business (e.g., CRM, email platforms, and payment processors). You may opt out of communications at any time. Questions or requests may be directed to privacy@totaloptim.com. 3. Refund & Cancellation Policy All subscription plans (Basic or Enhanced) are billed monthly or annually and renew automatically unless canceled. You may cancel anytime via your account or by emailing billing@totaloptim.com. Your access will remain active through the end of your billing cycle. No refunds or prorated credits will be issued for partial months or downloaded content. Strategy Session purchases are final. Rescheduling is allowed with at least 24 hours’ notice. 4. Legal & Financial Disclaimer Total Optim Bid is an informational service. We provide bid listings, templates, and general guidance to support your bidding efforts. We do not offer legal, financial, tax, or proposal writing services. By using our service, you agree that Total Optim Solutions, LLC is not liable for any business decisions, missed deadlines, or outcomes related to bid submissions. Always consult qualified professionals for legal, financial, or technical guidance related to contracts. 5. No Guarantee of Results We do not guarantee contract awards, shortlisting, or bid success. Total Optim Bid curates open opportunities and provides strategic tips based on our professional expertise and public data. The decision to respond to an RFP and the quality of your proposal remain solely your responsibility. 6. Intellectual Property Notice All templates, bid summaries, guides, email tips, checklists, strategy tools, and commentary are the intellectual property of Total Optim Solutions, LLC. These materials are licensed to active subscribers for internal use only. You may not copy, resell, distribute, or repackage our content without express written consent. 7. Non-Affiliation Notice Total Optim Solutions is an independent service provider. We are not affiliated with, endorsed by, or acting on behalf of any government agency, procurement portal, or private entity listed in our bid alerts. All opportunities shared are publicly available or sourced from subscription-accessible platforms and are curated for your convenience. 8. Service Scope & Limitations Total Optim Bid is not a full-service consulting or proposal-writing firm. We do not submit bids on your behalf, create custom responses, or liaise with agencies. Our service includes templates, tips, and curated listings only. If you require full-service bid development or legal review, we recommend engaging a qualified consultant or attorney. 9. Modifications to These Policies We reserve the right to update or modify these policies at any time. Updates will be posted to this page with a new effective date. Continued use of our service implies your acceptance of these changes.